Marketing Solutions
JOBS
Novella Whidbee
Objective
I am prepared to learn and work in fast paced environments where I can use my marketing skills.
Experience
Sales Associate/ Key Holder
Mango, Costa Mesa, CA
May 2011 –May 2014
Provided exclusive customer service by learning customer needs, engaging them in their language, and building relationships
Reorganize store by money mapping unit sales by product by location
Exceeded sales goal by at least 10% on a monthly basis
Social Media Intern/ Support Staff
The ACE Agency, Santa Ana, CA
January 2014 – Present
Created digital flyers using Photoshop and Microsoft Publisher
Interacted with social media followers by utilizing analytics to respond to mentions and likes
Developed content and scheduled posting using HootSuite
Assist with PR events for clients
Sales Associate
Hugh Spencer , Costa Mesa, CA
Summer Season 2009-present
Sold 14K Gold and Sterling Silver Jewelry
Clarified the current market prices for gold to reassure customers of accurate prices
Maintained the booth’s organization
Carhop
Sonic Drive In, Santa Ana, CA
May 2010 – August 2012
Trained 10 new employees including managers
Worked “front house” including cleaning, Drive-Thru, Expo, Fountain Drinks, Delivery
Analyzed and resolved customer complaints
Education
Bachelor of Arts-Business Administration
CALIFORNIA STATE UNIVERSITY, FULLERTON
Summer 2014
Business Marketing
Related Coursework
· Consumer Behavior
· Information Technology
· Internet Marketing
· Organizational Behavior
· Social Media Marketing